800-390-1119
Average reply: (100 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 3:45pm
Check out if you can find the solution you need.
What happened: The problem: Delayed package issue. Reorting to agent to see options for package
What happened: Ordered a new computer you sent it to an old address *I called the morning they sent the shipping notice and told them wrong address they shipped it to the old address anyway*Since then I have gotten either emails or messages saying give us the correct address an we will ship another, so I went to my profile and deleted the old address and added our new address*I just got off the phone with customer service and the say they never sent such a message and that they are not sending a new computer **See below**Hello Charlie,* *We failed to update the shipping address. We’ll send you a new one. Can you add your correct shipping address to your address book so we could create you a new order?* *Newegg claims team (eg)
What happened: The order was supposed to be here yesterday but it wasn't I try to log in on my account It's failing saying there's an issue with my account
What happened: The problem: I would like a faster delivery of an item. I have not placed an order yet.
What happened: The problem: How is my pre order not shipping out today
What happened: My pc was supposed to come with a gift card sent to my email but I’ve never got it sent to my email and I’ve called before and y’all said it would take up to ** hours but still*Haven’t got no email
What happened: The problem: Delivery status please, the tracking system is not working. Thank you, *Bob Costello **** *** ****
Newegg provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Newegg customer service team also offers social media support for quick advice and solutions.
Email: Wecare@newegg.com
Phone: 800-390-1119
Live Chat: http://kb.newegg.com/ContactUs/ChatWithUs
Help Center: http://www.newegg.com/HelpInfo/OverView.aspx#ContactUsTab
Facebook: https://www.facebook.com/Newegg
Twitter: https://twitter.com/neweggservice
Instagram: https://www.instagram.com/newegg/
YouTube: https://www.youtube.com/user/newegg
Newegg offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Newegg customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to Newegg. WorthEPenny provides free tools and resources to assist customers in reaching Newegg customer service more efficiently, such as the Newegg phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Newegg, as well as forums where Newegg customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Newegg, it is not associated with or endorsed by Newegg.
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