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Welcome to our customer service contact information page for Newegg. You'll find various ways to get in touch with the customer service team of Newegg on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with Newegg is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of Newegg. So, if you need assistance with your Newegg account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach Newegg customer service. Whether you prefer to communicate with the Newegg team via phone, email, online live chat, or simply browse through the Newegg help page, we have got you covered. We also provide tips on what to do when you reach a Newegg representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the Newegg customer service team in no time.

Newegg Customer Service

Newegg Toll-Free Number:

800-390-1119

Newegg Customer Service Email:

Average reply: (100 hours)

Expect replies: 24 hours, 7 days

Usually writes back @ 3:45pm

Newegg's Customer Service Help Page:

http://www.newegg.com/HelpInfo/OverView.aspx#ContactUsTab

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What happened: The problem: Delayed package issue. Reorting to agent to see options for package

What happened: Ordered a new computer you sent it to an old address *I called the morning they sent the shipping notice and told them wrong address they shipped it to the old address anyway*Since then I have gotten either emails or messages saying give us the correct address an we will ship another, so I went to my profile and deleted the old address and added our new address*I just got off the phone with customer service and the say they never sent such a message and that they are not sending a new computer **See below**Hello Charlie,* *We failed to update the shipping address. We’ll send you a new one. Can you add your correct shipping address to your address book so we could create you a new order?* *Newegg claims team (eg)

What happened: The order was supposed to be here yesterday but it wasn't I try to log in on my account It's failing saying there's an issue with my account

What happened: The problem: I would like a faster delivery of an item. I have not placed an order yet.

What happened: The problem: How is my pre order not shipping out today

What happened: My pc was supposed to come with a gift card sent to my email but I’ve never got it sent to my email and I’ve called before and y’all said it would take up to ** hours but still*Haven’t got no email

What happened: The problem: Delivery status please, the tracking system is not working. Thank you, *Bob Costello **** *** ****

QA

What are customer support channels for Newegg?

Newegg provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Newegg customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does Newegg offer?

Newegg offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Newegg customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

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What is WorthEPenny's Relationship to Newegg?

To put it simply, WorthEPenny is an independent third-party website that is not related to Newegg. WorthEPenny provides free tools and resources to assist customers in reaching Newegg customer service more efficiently, such as the Newegg phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Newegg, as well as forums where Newegg customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Newegg, it is not associated with or endorsed by Newegg.

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Please note that WorthEPenny is not related in any way to the Newegg official app or the Newegg company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Newegg trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Newegg. All references by WorthEPenny to third-party trademarks like Newegg are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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